Customer Contact Centre - Call 800 4885 (Axiom) or 800 4966 (Axiomplus) Our dedicated call centre is fully staffed to answer any queries you may have post purchase. Whether it’s something simple to find out your nearest stores or something more complex like your GPRS settings you’ll be sure to know that our advisors will help. Our team will help our customers:
respond to our media and promotional campaigns.
ongoing support for existing and new customers.
with usability, setting up services (MMS, GPRS, WAP) or compatible accessories.
with our value added services (Axiomplus) like how to download content.
follow up on our Phone Care service.
with launch of new products and services at Axiom Telecom.
Work timings: please call us on our toll free number on 800 4885 (For U.A.E) and 9200 29466 (For K.S.A). Lines are opened from 8 am - 10 pm, Saturday through Thursday and 3 pm - 10 pm on Fridays. If you have any specific problems you can also email us at support@axiomtelecom.com.
Need some help with mobile information, then why not check out our extensive FAQ section with general support, mobile glossary & help on some other mobile related questions.
Don’t forget Axiom are the largest mobile retailer in the Middle East so you can be assured to find a store near you. Want to find your nearest Axiom location?
Want to find out the status of your phone repair? Click below to find out the latest information on your phone repair .
