Phonecare is a significant part of Axiom’s portfolio which takes care of all aftersales repairs services at Axiom. Axiom was also the first company in the UAE to invest in the dedicated mobile phone repair facility. Our main Phone Care service centre is located on Sheikh Zayed Road, Dubai, the spacious and well-appointed service centre is the first facility of its kind in the UAE to receive ISO certification.

Phonecare has recently expanded with new centres all over UAE and the GCC. The name Phonecare as a service centre is synonymous for delivering the following:

• Comprehensive service facility for Nokia and Sony Ericsson products.
• Authorised extensive service centre to handle high level repairs.
• State of the art technology.
• Highly qualified and dedicated professionals.
• Tracking the product from the time of its receipt until delivery.

Ongoing support for your repairs
At Axiom we want to make sure that our Phonecare service centre is fully equipped and functional to deal with all your repair needs that’s why we have a high profile technical team who deliver exceptional performance. As well as delivering quality service we want to make sure the high level of service is maintained through the following to deliver a better customer experience:

• Ongoing training and seminars for staff to revise latest trends and technologies.
• Well equipped and sophisticated repair area.
• Quick and easy quick diagnosis of minor faults within minutes.
• Full fledged repair tools & equipments.
• Provision of genuine spare parts and accessories at all times.
• Well equipped quality control department.
• High level (Level 3) repairs functionality

So whether you have experienced any minor or major faults with your phone you can visit Phonecare and experience our well trained staff to assist your every repair need.

Tracking your Repairs order
As part of our continued efforts to provide our customers with all the latest information you can now track the status of your phone repair on our new online tracking tool. Click here to find out more.