Thank you for purchasing our mycandy or Switch branded accessory. At Axiom we take immense pride and responsibility with our own branded products and hence, we never compromise on quality. We select our suppliers and materials very carefully and add additional quality control measures prior to delivery to significantly reduce defective items. That said, in the rare instance that your mycandy or Switch product is faulty, we offer two year warranty* for mycandy and Switch products. The condition of this warranty and our responsibilities under this warranty are as follows:
This warranty is non-transferrable and is limited to the original purchaser only.
*For the Switch Ultra Rugged Cable range we offer a 5 year limited warranty from date of purchase.
Product Marking and Compliance
CE marking is a certification mark that indicates conformity with health, safety, and environmental protection standards of European Union.
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste. Please contact your local electrical recycling center for proper and safe disposal.
This product is ROHS compliant.
This marking on the battery, manual or packaging indicates that the batteries in the product should not be disposed of with other household waste.
For FAQs & more information:
For mycandy branded products:
For Switch branded products: