our Promise: if we say it, we mean it
We walk the talk. In fact we do much more walking than talking. We prefer to prove that our goal is to give customers the best products and service in the region, by simply doing it. Enough said.
Pick up Repair & Delivery T&Cs
Drum roll please. Because this makes us excited. Not just because we’re the only ones who offer this service, but because you’re the ones who benefit. What is it? We’ll pick up your phone, fix it and bring it back to you. No charge. And take a bow. Applicable for devices purchased in axiom retail outlets and axiom e-store.
Conditions apply.
Standby Phone
- It’s a value added service applicable within the warranty period for the handsets purchased from axiom showrooms.
- Standby phone is not mandatory to be the same model and brand of the customer’s handset or to be compatible with all Sim Card Sizes.
- This service is available when submitting the handsets for repair in axiom main service centers.
- Delivery request of repaired handsets is not allowed so long as the customer has a standby phone in his possession.
- Standby phones are not available in axiom retail stores or service points; it’s available only in axiom main service centers.
- Customers shall return the standby phone in the same working conditions when taken from the service center.
- This service is not available for out of warranty handsets.
- Axiom may at its absolute discretion charge the customer for the lost standby phone.
0% Installment Scheme
Have your eye on the latest gadget but it’s a little over budget? Never fear, you can seriously still get it. We offer affordable monthly payments for up to a year at 0% interest. We wouldn't have it any other way. Applicable for devices purchased in axiom retail outlets and axiom online store.Know More
Trade In
Have you and your old phone grown apart? We'll take it off your hands and give you a discount on your new phone. Upgrading, seriously simplified. Applicable for devices purchased from axiom stores. How it works.
Price Protection Guarantee
You must get the best price. We insist on it. If you buy a device from us, and our store price drops within five days of purchase, we’ll give you a credit note that covers the difference*. Seriously. Applicable for devices purchased in axiom retail outlets. Conditions apply.
2 Hour Delivery
Can’t pick up your new device at the store? You don't have to. With axiom 2 hour phone delivery you can choose your new device online, pay for it and voila, your brand new device is on the way. What's more, it’ll be at your doorstep in 2 hours or less. Conditions apply.
Damage Protection
It happens to everyone: you drop your phone and the screen breaks. Or the poor thing just gives up on you altogether. Sign up for our Damage Protection, and we’ll fix your phone ASAP. If it’s beyond repair, you’ll get a refund. A one-time fee gets you 12 months of coverage and complete peace of mind. Conditions apply.
* Terms and conditions apply.
